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Role Summary

The SAP Order to Cash Project Manager leads the planning, delivery, and optimization of SAP projects covering the full O2C cycle: customer master data, sales order management, pricing, delivery, billing, accounts receivable, credit management, and cash application. The role bridges business stakeholders (Sales, Customer Service, Logistics, Finance) and technical teams to deliver implementations, rollouts, migrations (e.g., ECC to S/4HANA), and enhancements on time, within budget, and to quality standards.

Key Responsibilities

Project Leadership

• Own end-to-end delivery of SAP O2C initiatives, from scoping and planning through design, build, test, cutover, and hypercare
• Develop and maintain project plans, budgets, schedules, resource forecasts, and RAID logs (risks, assumptions, issues, dependencies)
• Manage scope, change requests, and impact assessments
• Run steering committees, status meetings, and executive reporting

Business and Process Alignment

• Partner with process owners in Sales and Distribution (SD), Finance (FI-AR), Credit Management, and Logistics to define requirements and future-state processes
• Drive fit-gap analysis and ensure solutions align with business objectives and best practices
• Support process harmonization across regions, business units, or legal entities

Technical and Delivery Coordination

• Coordinate functional consultants, ABAP developers, integration teams, data migration, and Basis resources
• Oversee interfaces to CRM, EDI, e-commerce, tax engines, banks, and third-party logistics systems
• Ensure solid data migration strategy (customer masters, open orders, open AR items)
• Manage vendor and system integrator relationships and contracts

Quality, Testing, and Go-Live

• Oversee test strategy: unit, integration, UAT, regression, and performance testing
• Manage defect triage and resolution
• Lead cutover planning, go/no-go decisions, and post-go-live stabilization

Change Management and Governance

• Work with change management teams on training, communications, and user adoption
• Ensure compliance with SOX, internal controls, and audit requirements
• Maintain documentation and knowledge transfer to support teams

Required Qualifications

• Bachelor’s degree in Business, Information Systems, Finance, Engineering, or a related field
• 7+ years of IT project management experience, with 3+ years managing SAP projects
• Hands-on knowledge of O2C processes: SD (order management, pricing, shipping, billing), FI-AR, Credit Management, and ideally SAP BRIM, Advanced ATP, or Revenue Accounting (RAR)
• Experience with at least one full-lifecycle SAP implementation or S/4HANA migration
• Strong command of project methodologies (Agile, Waterfall, SAP Activate)
• Excellent stakeholder management, communication, and negotiation skills
• Proven ability to manage budgets, vendors, and cross-functional teams

Preferred Qualifications

• PMP, PgMP, PRINCE2, or SAP Activate certification
• Experience with S/4HANA, SAP Fiori, and cloud deployments
• Familiarity with integration tools (SAP BTP, CPI, PI/PO) and EDI
• Experience in manufacturing, distribution, consumer goods, or life sciences
• Background in global rollouts and multi-currency, multi-entity environments
• Knowledge of data migration tools (SAP Migration Cockpit, LSMW) and test tools (Tosca, Solution Manager/Cloud ALM)