Salesforce Business Analyst
We are a digitally native company that helps organizations reinvent themselves and unleash their potential. We are the place where innovation, design and engineering meet scale. With more than 29,000+ employees and present in 33 countries across 5 continents, were partnering with companies like Google, Electronic Arts, and Santander, among others.
We are looking for ingenious Salesforce Consultant to join our Salesforce Studio. Globants Salesforce Studio uses technology ecosystem, to enable organizations to transform their business, drive desired outcomes, and build customer loyalty and growth. We build better experiences and augmented digital engagements for our vast clientele. Come join the team and seek reinvention with Salesforce.
Location - BangalorePune/Indore/Ahmedabad/Hyderabad
Experience 5 to 8 years
Skill - Salesforce Consultant
what do we expect from you:
Key Responsibilities:
We are looking for a Salesforce Business Analyst and Configurator with strong Salesforce platform knowledge and very solid client interaction skills.
Responsibilities
1. Support Solution Architects in Salesforce projects (including Sales, Service, Community, etc)
2. Serve as a trusted advisor to Globant clients
3. Demonstrate knowledge of salesforce and relevant business processes
4. Elicit requirements and document user stories
5. Responsible for documentation including requirements, user stories, designs, deployment plans, etc.
6. Support System Test and User Acceptance Test activities
7. Complete hands on configuration activities 8
. Find creative solutions in order to successfully implement requirements
9. Participate in and build relationships within the Salesforce community
10. Salesforce Knowledge: Deep understanding of Salesforce platform features, functionalities, and capabilities. Familiarity with Salesforce objects, fields, workflows, automation, security, and reporting.
11. Configuration and Customization: Ability to configure Salesforce settings and customize the platform to meet business requirements. This includes creating and managing custom objects, fields, page layouts, validation rules, workflows, process builder, and customizing user interfaces.
12. Data Management: Proficiency in data management tasks, such as data import/export, data cleansing, data deduplication, and data security. Knowledge of data migration tools and best practices.
13. User Management: Experience in managing user profiles, roles, permission sets, and sharing settings. Understanding of Salesforce security model and best practices for user access and data visibility.
14. Reporting and Dashboards: Ability to create and customize reports and dashboards to provide actionable insights to stakeholders. Knowledge of report types, report formulas, report filters, and dashboard components.