Project Manager (Managed Service)
At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.
We seek Project Managers, who share our passion for innovation and change. This role is critical to delivering an efficient and effective solution for labelling across the market requirements meeting market regulatory and customer requirements.
What will help you succeed:
The Managed Service Project Manager is responsible for the end-to-end management of application maintenance services, ensuring operational excellence, service continuity, and alignment with client expectations.
The role focuses on two main areas: Minor Enhancements delivery management and Production Support coordination with a strong sense of urgency and ownership.
A high level of stakeholder engagement and proactive communication is required across all activities.
The role combines hands-on delivery management — including stakeholder engagement, progress and risk reporting, incident and escalation coordination, SLA/KPI governance, ME backlog and sprint oversight, and release and testing compliance — with people leadership responsibilities such as staffing, onboarding, OnCall and PTO coordination, team development, and performance management.
The role also drives operational improvements, automation opportunities, and AI initiatives.
The Managed Service Project Manager is expected to operate with a high level of autonomy, proactively identify risks and improvement opportunities, and build trusted relationships with both clients and internal teams within fast-paced managed service environments.
This job can be filled in Manila, Philippines #LI-Hybrid #LI-Onsite.
Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to impact the world positively.
We may use AI and machine learning technologies in our recruitment process. Globant is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Globant is also committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Final compensation offered is based on multiple factors such as the specific role, hiring location, as well as individual skills, experience, and qualifications. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about life at Globant here: Globant Experience Guide.