Delivery Director - France
We create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our experience as an AI powerhouse. We dare to digitally transform organizations and strive to delight their customers.
We're seeking a highly experienced Delivery Director to lead this high-performing team toward our future success in one of Globant's most important expansion markets in France. You will empower potential customers by showcasing Globant's unique differentiators, translating our capabilities into impactful solutions that drive success, and ensuring excellence in delivery through innovative strategies, expert orchestration, and global collaboration.
At its core, this is a servant leadership role who facilitates and supports scaled operations in delivering high value solutions to our customers, contributing to building an environment where continuous improvement of the product Development process is in focus and where everyone’s common goal is to deliver outstanding software.
This is a unique opportunity to shape Globant's success in a vibrant and dynamic region like France. As we continue this incredible journey, now is the perfect time to join our team, where amazing opportunities lie ahead.
Main Responsibilities:
Be accountable for the delivery strategy and client satisfaction of the assigned account or portfolio of accounts.
Address delivery escalations on all ends and directions.
Ensure scalability and sustainability of the operations in the assigned portfolio.
Aligns large operations or a portfolio of smaller accounts facilitating and fostering pod autonomy with the goal of delivering high value solutions to clients.
Is expected to achieve a consultative partnership with their clients by delivering solutions at any stage from business strategy to product definition.
Development and evolutive maintenance.
Accountable for Globant delivery.
Addresses escalations on all ends and directions. Ensures a scalable and sustainable ecosystem is in place.
Responsible for leading high complexity accounts by coordinating PMs / SMs activities and performance, ensuring that financial and delivery Goals are met.
Key Delivery Aspects:
Successful implementation of a program with a scaled agile framework. Exposure to C Level / VPs in Transformation programs. Frequently as an onsite position.
Matches program progress to business KPIs.
Ability to create a team of high value for the client (billed PMs or DMs).
Perceived personal value by the client (e.g.: billed or GM over 55%)
High complexity situations to be considered in the assessment:
- Successful execution of governmental contracts
- Manages a Program that is delivered by globers and a large number of client's and other vendors' employees.
Key Business Aspects:
Fully capable of putting together a growth strategy of an account with $10mm potential. Or any of these scenarios:
- Has a $10mm portfolio of accounts, that share an industry or belong to a holding;
- Manages at least $10mm of an account which bills more than $10mm (accountable for a program, a group of projects, a service line, etc.)
Successful implementation of a hunting conversion to stabilization (has participated in the whole pre sales process, account set-up, growth)
Deep understanding of the client's business (e.g.: fiscal years, matching strategy to key moments)"
Qualifications:
Being flexible & goal oriented.
Experience working with external clients and outsourcing. Directly interfacing with clients from US or Europe is a plus!
Team leadership. Experience working with a distributed or multidisciplinary team.
Experience with risk management, operations, P&L and forecasting.
Relevant experience in a software development or delivery organization working with agile teams.
BSc in Engineering or related discipline is a big plus!
Hands on software development experience is a plus!
Knowledge of agile scaled frameworks desired. Agile certifications are a plus!
Desired: Participates in hunting prospects and gaining new clients & logos
At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.
Are you ready?