Service Design Senior-Level
At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.
We seek a Service Design Senior-Level who shares our passion for innovation and change. This role is critical to helping our business partners evolve and adapt to consumers' personalized expectations in this new technological era.
What will help you succeed:
Fluent English (B2 - Upper Intermediate).
Experience in the development of digital products and omnichannel experiences with Agile methods, and knowledge in user centered design practices and Design Thinking.
Knowledge of qualitative and quantitative research methodologies and tools (e.g. contextual and stakeholder interviews, ethnographic research, shadowing).
Critical and analytical thinking and creative problem solving skills.
Experience with service mapping and strategic proposal techniques (e.g. service blueprints, Business Model Canvas, Service and Product value proposition definition and concept design).
Skills to communicate and present work results to clients, share concepts with a group, and manage day-to-day communications.
Skills in designing and moderating workshops.
Ability to create storyboards, flowcharts, wireframes, prototypes, is a plus!
This job can be filled in location #LI-Remote
Create with us digital products that people love. We will bring businesses and consumers together through AI technology and creativity, driving digital transformation to positively impact the world.
At Globant, we believe in fostering a diverse and inclusive workplace where everyone feels valued and respected. We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. If you need any assistance or accommodations due to a disability, please let us know by applying through our Career Site or contacting your assigned recruiter.
We may use AI and machine learning technologies in our recruitment process. Compensation is determined based on skills, qualifications, experience, and location. In addition to competitive salaries, we offer a comprehensive benefits package. Learn more about our commitment to diversity and inclusion and Globant’s Benefits.