Client Partner, Sr
At Globant, we dream and build Digital Journeys that matter to millions of users. We do that by leveraging engineering, design and innovation with our own industry-leading practices, like our Agile PODs and specialized Studios. We want you to join us in creating these journeys for the biggest clients in financial services, banking, retail, travel, e-commerce and media, revolutionizing and growing their core businesses while helping them (and you!) stay ahead of the curve.
WHAT ARE WE LOOKING FOR?
dWe are seeking an exceptional hands-on Senior Client Partner to join our team and help expand our line of business. The person in this role will focus on driving the go-to-market strategy, sales and business development activities connected to current and new clients.
YOU WILL GET THE CHANCE TO WORK ON:
Sales and Strategy:
Acquire/develop key large accounts with potential revenue of $5-$25 million
Extensive knowledge and experience in the gaming industry.
Accountable for achieving account financial targets and KPIs
Responsible for farming existing accounts and hunting
Responsible for the entire sales process including lead qualification, pre-sales activities such as demos, and contract completion
Create and negotiate complex quotes, RFIs/RFPs, and contracts as well as be in charge of the preparation, implementation and closure of sales negotiations at decision-making level
Responsible for the Strategic advancement of customer relations, ensuring a high level of customer satisfaction and customer retention as well as identifying the up-selling potential
Develop new opportunities through networking, cold calling and other lead generation techniques
Manage the sales cycle, perform lead qualification, arrange and provide presentations, quote and close the sales cycle
Develop, negotiate and close long-term agreement with accounts in your assigned territory
Deal with implementation and onsite/offshore development staff to ensure smooth delivery and customer satisfaction
Report account activity, opportunity status and other details
Develop an account plan with details of the relationships required, the opportunities that have to be chased, and the revenue expected from such opportunities, as well as potential threats and weaknesses that need to be addressed
Manage strategic advancement of customer relations, including ensuring a high level of customer satisfaction and retention as well as identification of upselling potential
Aggressively driving Digital Services Engagements into new areas of the business
Delivery:
Liaise on with Delivery and Technology to ensure client needs are fulfilled effectively
Manage client expectations and communications flow as it relates to production and internal project teams; negotiate and resolve high level client issues
Financial Management:
Book commitment reports and Monthly bookings (US Dollar and Openings) by Sales Operations
Account financial planning and reporting
WHAT WILL MAKE YOU SUCCEED:
You have a total of 12+ years experience in software sales and a minimum of 5+ years successfully selling solutions or services at an executive/C- level in various locations.
Have a rolodex of strong industry relationships coupled with strong relationship building skills
Experience making executive-level calls, developing solutions that help our clients
Prior experience in a software services company is a great plus
You must be comfortable demonstrating software and speaking to technical and non-technical executives alike, with all levels of our organization
A strong understanding of how to build & manage a territory business plan
Excellent oral & written, presentation & communication skills
OUR IDEAL CLIENT PARTNER SHOULD HAVE:
A new business hunter and a proactive go getter with a winner mentality
Deep understanding of sales process and embedded sales methodology
A start-up mode mentality
Aggressive, persuasive, persistent attitude
Globant reasonably expects the annual base compensation for this role to be between $180,000 to $215,000. This position is also eligible for a performance bonus of 66.67% of the annual base compensation. Specific offer details are determined by carefully considering a variety of factors, including the candidate’s primary work location, skills, experience, education, market demands, and internal parity.
For US-based employees, benefits include 100% medical, dental, and vision coverage for the employee and a smaller percentage for their dependents; annual discretionary bonuses; 401(k)retirement planning (including company match upon eligibility); paid time off/sick leave; paid holidays; family planning and leave benefits; an opportunity to participate in our employee stock purchase program; life insurance; and short- and long-term disability benefits.