Salesforce Project Manager

About the role

We are a digitally native technology services company where innovation, design and engineering meet scale. We use some of the latest technologies in the digital and cognitive field to empower organizations in every aspect.

Right now, we are looking for a Salesforce Project Manager, Sr to join our team at Globant!

Key Responsibilities include:

• Ownership of the end to end delivery of projects in line with the Globant Delivery Methodology

• Ownership of the project timelines and budget and sprint plans

• Primary point of coordination between the Client and Globant team

• Leadership Management of workshops and discovery sessions

• Responsible for risk and issue management

• Responsible for commercial management of project

• Line Management responsibilities for project team members (wellbeing,professional development etc.)

•  Contributes to process improvement

•  Responsible for updating and distributing a weekly status report to the client and internally.

•  Perform a lesson learned after each project completion.

Communication

•  Able to communicate clearly and concisely in verbal and written way

•  Explain technical concepts to a non technical audience

•  Adapts communication to the audience

•  Able to challenge the client and justify their own viewpoint

•  Able to lead difficult conversations with the client

•  Run weekly status report meetings with the customer and internally.

Presentation

•  Leads the design of client facing presentations and delegates ownership of elements of the presentation to team members

•  Able to present in an organized, coherent fashion and adapt their presentation style to their audience

•  Able to present in client facing sessions such as Design Authorities, providing clear rationale for design decisions and responding to client challenge

•  Able to respond to feedback and tailor messaging

•  Ability to present to the customers any challenges or risks together with options to mitigate.

Collaboration

•  Establishes a collaborative environment with the team and client

•  Guide the customer on how to use project tools and systems to support the

• ongoing project

Leadership

•  Is a role model for junior team members and provides mentorship

•  Defines roles and responsibilities for the team and enables others to take responsibility for tasks and activities

•  Delegates effectively, quality assuring the configuration completed by the team

•  Leads with knowledge and applies support where necessary.

•  Takes the time to enable the team to understand the project scope, requirements, stages and resource plan.

Knowledge

•  Leads Globant internal initiatives such as enablement sessions, the graduate programme and mentoring

•  Stays ahead of the game with any upcoming Salesforce releases to ensure these are communicated effectively to the customer and the team

Delivery

•  Takes accountability for the overall solution design and build

•  Actively plans design, build and test activities, working with the Project Lead to identify and mitigate risk to the project

•  Confident in Agile delivery

•  Owns the project scope, including the user stories agreed with the customer.

•  Proficiency with project tracking tools such as SmartSheets, Jira, Miro.

•  Ownership and accuracy of the project status report internally and externally.

•  Setup and drive the Sprint Planning, Demos, retrospectives.

Commercial

•  Adheres to administrative compliance (e.g. timesheets)

•  Leads the identification and scoping/ estimation of additional scope and activities

•  Supports the Solutions team with the solutioning and estimation of new opportunities and pre-sales discussions with prospective clients

•  Comfortable speaking to the customer about commercial impacts such as scope creep with a clear explanation to the reasons.

Technical

•  6+ years of end-to-end project delivery experience

•  Agile project delivery experience

•  Accurately manages project resource and budget

•  Understands the Salesforce platform and Core Clouds

•  Recommended certs:All certifications of Senior Consultant role +Development Lifecycle and Deployment Architect

•  Proficiency with using Project Delivery tools such as Jira, SmartSheets.

At Globant we believe that an inclusive culture and a diverse environment makes us stronger. We encourage people to have an inclusive spirit as our global footprint expands. We seek to generate a place of inspiration and growth for everyone. A safe space, based on equity as a value, where everyone's careers can be promoted and developed in the same way. There is no innovation without diversity and there is no improvement without plurality.

Are you ready?